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HR Contact Center Administrator with English and Dutch

ADECCO Slovakia, s. r. o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 1 300 EUR/monththe final salary depends on the candidate's experience and can vary significantly
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

For one of our clients we are looking for a driven person to become first line support for internal employees in all HR queries.

Job description:

- responsible for answering the phone calls/emails addressed to ERC (HR basic questions)
- receive HR queries in English and Dutch via phone, email or other communication channels
- resolve HR queries by referring to documentation such as frequently asked questions and standard operating procedures

Requirements:

- Fluent in English and Dutch
- Bachelor’s Degree and/or relevant working experience
- Computer literacy (Windows, Microsoft Office, Outlook)
- Customer service experience preferred
- Ability to work in international teams where team members are in different locations and belong to different cultures
- Flexibility

Employee perks, benefits

- Employee referral program bonus
- Life insurance
- Medical care
- Possible internal and/or international growth

Company on whose behalf the position is being filled

Administrative and support service activities

Established, international company operating in many countries around the world. It focuses on building a first-class customer experience. They are looking for a talented person in their team who is smart, focused on results and will profess a corporate culture.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Dutch - Advanced (C1) and English - Advanced (C1)

Other knowledge

Dealing with customers - Advanced

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- Fluent in English and Dutch
- Bachelor’s Degree and/or relevant working experience
- Computer literacy (Windows, Microsoft Office, Outlook)
- Customer service experience

Advertiser

Brief description of the company

The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 33,000 employees in 60 countries, we transform the world of work one job at a time. Our colleagues serve more than 100,000 organizations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organizations, fuels economies, and builds better societies. We make the future work for everyone.

Number of employees

50-99 employees