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HR Contact Center Associate with Czech (can be performed from any location in Czech republic!)

ADECCO Slovakia, s. r. o.

Informácie o pracovnom mieste

  • Miesto práce: Práca z domu
  • Základná zložka mzdy (brutto) a ďalšie odmeny: 1 300 EUR/mesiacthe final salary depends on the candidate's experience and skills
  • Termín nástupu: ASAP
  • Druh pracovného pomeru: plný úväzok

Náplň práce, právomoci a zodpovednosti

Home Office based role - can be performed from any location in Czech republic.

For our successful client, a large, strong, international company, we are looking for an active Czech and English-speaking candidate for the position of HR Contact Center Associate with Czech and English. We are looking for a flexible person to become first line support for internal employees in all HR queries.

Job description:
- responsible for answering the phone calls/emails addressed to ERC (HR basic questions)
- receive HR queries in English and Czech via phone, email or other communication channels
- resolve HR queries by referring to documentation such as frequently asked questions and standard operating procedures
- Communicate both verbally and in written form with the employees to explain and resolve queries
- Be part of a team that actively seeks employee feedback to improve levels of service

Zamestnanecké výhody, benefity

- Shift working patterns: 7 - 15:30 and 11:30 - 20:00
- Employee referral program bonus
- Life insurance
- Medical care
- Possible internal and/or international growth

Spoločnosť, pre ktorú je pozícia obsadzovaná

Established, international company operating in many countries around the world. It focuses on building a first-class customer experience. They are looking for a talented person in their team who is smart, focused on results and will profess a corporate culture.

Požiadavky na zamestnanca

Pozícii vyhovujú uchádzači so vzdelaním

stredoškolské s maturitou
vysokoškolské I. stupňa
vysokoškolské II. stupňa
vysokoškolské III. stupňa

Jazykové znalosti

Český jazyk - Pokročilý (C1) a Anglický jazyk - Pokročilý (C1)

Osobnostné predpoklady a zručnosti

- Fluent in Czech and English
- HR/Customer sevice experience is an advantage
- Computer literacy (Windows, MS Office)
- Flexibility

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

Adecco Slovakia s.r.o. is a leader in providing tailor-made personnel services.
The quality of our services reflects a thorough knowledge of the market and a deep understanding of the needs of our clients. We have been gathering experience and knowledge for 50 years and implementing modern techniques and methods of work.
We design new solutions for our clients to increase the efficiency and cost effectiveness of human resources processes.

Počet zamestnancov

50-99 zamestnancov