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Helpline Agent with French - potencially work from home!

ADECCO Slovakia, s. r. o.

Information about the position

  • Place of work: Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 290 EUR/monthaverage monthly salary including bonuses € 1400-1500 gross
  • Contract type: full-time, part-time

Job description, responsibilities and duties

We are looking for helpline agent who speaks fluent FRENCH for our TOP client! If this is you, this would be your job:

- telephone and e-mail contact no sale of products
- know current customer needs, overview of orders, making changes based on requirements
- pro-active problem solving and elimination of deficiencies in the process
- update data to the database a reporting
- participating in projects aimed at improving communication and customer satisfaction

Employee perks, benefits

- the possibility of QUICK career growth
- permanent contract with the company
- great bonuses
- active use of foreign language and continuous improvement
- HOME OFFICE by agreement - anywhere from SLOVAKIA
- above-standard meal allowance
- quality training

Information about the selection process

Working position is suitable for administration,
Banking, Tourism, Gastronomy or Hotel Business.
Working hours: 5 days per week, 8 hours per day, shift work:
8:00 - 17:00
9:00 -18:00
11:00 -20:00
Weekend work - max 2 weekends a month

The selection process takes place online
If you meet the above requirements, please send us your CV in ENGLISH. Adecco will contact only selected candidates, due to the large number of applicants. Thank you and we look forward to possible cooperation.

Company on whose behalf the position is being filled

Other unlisted areas

International company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

French - Upper intermediate (B2) and English - Upper intermediate (B2)

The position is suitable for a fresh graduate


Personality requirements and skills

- communicative person, pro-customer approach
- resistance to stress
- pro-active approach to tasks
- the ability to learn and understand new things quickly
- French and English at least B2
- Internet connection with a speed of at least 50 Mbps.


Brief description of the company

The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 33,000 employees in 60 countries, we transform the world of work one job at a time. Our colleagues serve more than 100,000 organizations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organizations, fuels economies, and builds better societies. We make the future work for everyone.

Number of employees

50-99 employees