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Customer Service Specialist for Dyson - home office, afternoon and weekendshifts

ADECCO Slovakia, s. r. o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 646 - 1 031 EUR/month- basic salary depending on language skills and number of hours per week from 646€ - 1031€
  • Start date: december, january, february
  • Contract type: part-time, agreement-based (Temporary jobs)

Job description, responsibilities and duties

We have a great opportunity for you if you are a Dutch OR French OR German speaker looking for a part time opportunity
(20 - 30 hours/week):

Dyson Customer Service Specialist, with following tasks:

- active listening, understanding the problems and needs and providing quick solutions
- promoting the brand and ensuring the best customer experience
- understaning the products, promoting the newest technologies and updates and engaging in conversation about the latest news with customers
- data entry and other admin tasks

Employee perks, benefits

- intensive training on products and customer communication
- part time for 20 - 30 hours/week or upon agreement
- bonus scheme - depending on your results
- employee discount on Dyson products

Information about the selection process

- 20 - 30 hours/week in shifts during the operations time of the contact center:
afternoon shifts between 11:00 - 20:00 plus weekend shifts between 08:00-20:00
- extra payment for weekend shifts according to labour law
- induction training takes 2,5 weeks, during weekdays (Monday-Friday only), 09:00 - 18:00 - you need to attend the whole training
- you need to be present in the office for first 3 days of training (Wednesday-Friday) in Bratislava
- the rest of training -2 weeks can be taken remotely

Company on whose behalf the position is being filled

Other unlisted areas

CPM is an international outsourcing company providing solutions in sales, marketing and customer service.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

French - Advanced (C1) or German - Advanced (C1) or Dutch - Advanced (C1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- language skills: DUTCH or FRENCH or GERMAN on C1 level - a must
- English - on B1-B2 level - must
- PC skills
- communicative, ready to learn and ambitious to achieve results

Advertiser

Brief description of the company

The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 33,000 employees in 60 countries, we transform the world of work one job at a time. Our colleagues serve more than 100,000 organizations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organizations, fuels economies, and builds better societies. We make the future work for everyone.

Number of employees

50-99 employees

Contact

Contact person: Customer Support
E-mail: send CV