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Are you a language speaker and want to work for a strong brand? Customer Support for Dyson

ADECCO Slovakia, s. r. o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: From 1 290 EUR/monthAverage monthly salary including allowance and bonus 1400-1500€ gross.
  • Contract type: full-time

Job description, responsibilities and duties

Grab a chance and become one of the foundation of newly established Contact Center in Bratislava, Slovakia as part of Dyson Customer Service Team.

We are looking for Customer Support Representative, whose role will be mainly:
- Serving as the first contact point for customers, promoting the Dyson brand and ensuring the best customer experience
- Handling inbound calls, e-mails, chat messages coming from existing and potential customers
- Daily interaction with customers to provide advisory on product range
- Understanding the products, promoting the newest technologies and updates and engaging in conversation about the latest news with customers
- Focus on customer satisfaction and promotion of sales
- Team support for the newcomers

Employee perks, benefits

- Permanent contract
- 5 bonus vacation days
- Regular home office
- attractive allowance bonuses for commuting/home office/KPI fulfillment
- Continuous trainings and development
- Wide opportunities for career growth – Team Leaders, Coaches, Managers – are selected from Agents

Information about the selection process

Start date: 10.11 OR 1.12.2021
Work in shifts, Monday-Sunday (with maximum of 2 weekends per month):
8:00 - 17:00
9:00 - 18:00
11:00 - 20:00

Company on whose behalf the position is being filled

Other unlisted areas

Our client is an outsourcing company with HQ in Great Britain, where the people create and deliver insight-led sales, marketing and customer experience strategies, wherever and whenever their clients’ customers and shoppers can be influenced.
The company employs over 3500 people worldwide, support more than 71 markets and speak over 45 languages.
Dyson is a premium proucer and seller of electric appliances for households and commercial buildings.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Dutch - Upper intermediate (B2) or French - Upper intermediate (B2) or German - Upper intermediate (B2) or Norwegian - Upper intermediate (B2) or Danish - Upper intermediate (B2)

The position is suitable for a fresh graduate


Personality requirements and skills

- Language skills: one of the following French/German/Danish/Dutch/Norwegian – B2-C1 level (fluent, confident in spoken and written form)
- English language B1 and higher level
- Customer oriented, communicative, good listener
- Patient, calm, able to multitask
- Pro-active, proposing solutions
- Ambitious, goal-achieving


Brief description of the company

The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 33,000 employees in 60 countries, we transform the world of work one job at a time. Our colleagues serve more than 100,000 organizations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organizations, fuels economies, and builds better societies. We make the future work for everyone.

Number of employees

50-99 employees

Company address

ADECCO Slovakia, s. r. o.
Digital Park III, Einsteinova 19
851 01 Bratislava


Kontaktná osoba: Customer Support
E-mail: poslať životopis