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Business Analyst - Marketing

Dell s.r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: Salary starting from: 1900eur gross/monthly
  • Contract type: full-time

Job description, responsibilities and duties

We are transforming Marketing at Dell. Come join the best and the brightest to bring “Personalization at Scale” vision to life. Leveraging Dell Technology intellectual property, we are building one of the worlds largest customer data lake bringing billions customer contacts and data together to drive our #digitaltransformation. If you love changing the status quo, and empowering the curious to engineer marketing excellence - we invite the curious to join our B2B targeting & Engagement team. #GoBig #GoFast.

Key Responsibilities:

Interfaced with a region or segment, provide analytical and targeting support. Analyze and interpret Audience requests from the Business. Deliver ad-hoc Audience lists to be handed over to Business partners or loaded in execution tools. Utilize various software packages and tools for targeting, recording, organizing and reporting audiences across multiple Marketing campaigns.

Work with Business users to define and analyze Audience needs
Coordinate requirements gathering from the Business, liaise with Audience Selection partners to ensure delivery meets quality and speed expectations; Drive adoption by the Business, educate stakeholders; Act as subject-matter expert on business processes of assigned area
Articulate and communicate Business needs & requirements to the Targeting team
Ensure continued coordination between Business and Targeting team, refine operations for speed and quality
Consider the implications of business solutions to the current and future environment
Review vehicle and business health reporting to ensure campaigns are delivering results consistent with objectives; Devise or modify procedures to solve problems considering resources, time and form of desired results
Define business requirements while designing, developing and testing moderately complex knowledge capture processes and engineer elaborate workflows, search capabilities and measurement approaches

Employee perks, benefits

Relocation Support: One time financial contribution
Health and Insurance Support
Meal vouchers fully covered
Flexible working hours – home office
Volunteering & Community involvement
Gym in the house & sport activities
Canteen & Cafeterias in the house
Language courses
Product Purchase Plan & Practical Discounts

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Essential Requirements:

Good understanding of Marketing Campaigns, vehicles, Contact Strategy and Operations
Excellent communication & collaboration skills
Work closely with the Business in meeting their data needs and understanding data requirements
Build and maintain SQL queries for data analysis and data extraction
Willingness to learn new tools/languages. These include Tableau, VBA, PowerBI, R
Generate routine and ad hoc reports, graphs, and presentations
In collaboration with others, interpret data and develop recommendations based on findings
Database marketing experience with multi-touch targeted communication strategies
5 years of proven experience in data Analytics or Marketing Operations or Marketing Program Management
Experience in global or remote Services/Business support type of environment
Experience analyzing Marketing vehicle or campaign performance, optimizing customer experience

Desirable Requirements:

Experience championing process improvements, best practices and knowledge sharing within the organization as it pertains to business intelligence, analytics and data integration capabilities
Experience designing and implementing new functional systems or processes

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Brief description of the company

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Number of employees

1000 an more employees

Company address

Dell s.r.o.
Fazuľová 7
811 07 Bratislava
http://www.dell.com/careers/slovakia